Deco Market Return Policy
At Deco Market, we want you to love your purchase. If you're not completely satisfied, you can return your order within 30 days of receiving it. Please review our return guidelines below.
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Items must be unused, in original condition, and in original packaging.
- Items that are damaged, altered, or show signs of wear are not eligible for returns.
Return Process
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Pack & Ship Your Return
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Securely pack the item(s) in the original packaging, including all accessories.
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Clearly write your order number on the package.
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Ship the package to our return address:
Deco Market Returns
[Your Return Address Here] -
We recommend using a trackable shipping method to ensure safe delivery.
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Return Shipping Costs
- Customers are responsible for return shipping costs, unless the return is due to a defect or error on our part.
- If a prepaid return label is provided, please use it to send back the item.
Refunds
- Once we receive your return, we will inspect the item(s) to ensure they meet return eligibility.
- Refunds will be processed within 3-5 business days after approval.
- Refunds will be issued to the original payment method (processing time may vary depending on your payment provider).
Exchanges
We do not offer direct exchanges. If you need a different size, color, or style, please return the original item for a refund and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with your order number and photos of the issue. We will arrange for a replacement or refund as quickly as possible.
Need Help?
For any return inquiries, please contact our customer service team. We're here to help!